Questions?Talk to a person.
Order updates, feedback or a bulk enquiry: our team answers seven days a week, and WhatsApp replies usually take minutes.
Support is open
Open seven days a week, including public holidays.
Orders are accepted and dispatched every day of the year.Pick the quickest way to reach us
How fast we get back to you
WhatsApp and phone
Answered within minutes during support hours.
Email
A reply within 2 to 4 hours on business days.
Order issues
Handled first and resolved the same day.
Refunds and replacements
Processed within 24 hours, no questions asked.
Where we pack your order
This is our warehouse and operations hub. It isn't open for walk-in shopping, so please order online or message us first.
- Address
- Warehouse 12, Ras Al Khor Industrial 2,
Dubai, United Arab Emirates - Delivery coverage
- All 7 emirates. Same day in Dubai, next day everywhere else.
Looking for a quick answer?
Delivery times, payment methods and returns are all covered in our FAQs.